Terms of Use & FAQ

Specified Commercial Transaction Act

The Specified Commercial Transactions Act performs the following control on business operators according to the characteristics of each type of transaction in terms of the provision of appropriate information to consumers.

A violation of the Specified Commercial Transactions Act is subject to an instruction of business improvement, administrative disposition of business suspension order or penalties.

The Specified Commercial Transactions Act obliges a business operator to inform consumers of its name, or the fact that its purpose is to solicit the consumers, prior to solicitation.

The Specified Commercial Transactions Act prohibits the misrepresentation of prices or payment conditions, or intentional failure to disclose them, and prohibits solicitation by using intimidation to overwhelm a consumer.

The Specified Commercial Transactions Act obliges business operators to display important matters when placing an advertisement, and prohibits false or misleading advertisements.

The Specified Commercial Transactions Act obliges business operators to deliver a document that contains important matters upon conclusion of a contract.

ウェンイー合同会社 hereby consent to the Specified Commercial Transaction Act of Japan.

All personal information used to create an account or paying method will be confidential and will not be used for other than business purposes.

For further inquiries concerning our products, please contact info@chen-g-official.com .

Online payment is limited to credit/debit card payments.

All product will be shipped out within 5 business days.

Please contact us for any inquiry concerning returns.

All shipments are charge in a flat rate of 40$.

Online payments are limited to credit cards, and payments have to be processed immediately for the order to be placed.

All prices on the web store are tax included.